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“My priority is to make kids feel accepted and loved. Each family has particular priorities for their child … their goals become my goals.”


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Partnering with Families in their Child’s Development

Connect Child and Family Services has been operating for over 40 years, providing a family-centred service for children with disabilities or delays in their development. We provide support to children aged from birth to 12 years of age and their families.

Each child is on his or her own early development journey in life. Key skills are emerging or being learned, in speech, language and literacy, in physical movement, and in social interaction. Whilst each child develops at their own natural pace, sometimes there can be delays or challenges to a child’s development and growth. Our focus is to build the capacity of families so that they can respond to their child's everchanging needs. We help families to recognise strengths and participate fully in the program.

We seek out and apply the best professional thinking in the support and services we provide. We are a registered provider of services under the National Disability Insurance Scheme (NDIS).

Pathways to Support

There are many different pathways to support at Connect Child and Family Services. This may start with first speaking to your GP, a paediatrician, a community health nurse, or your child's teacher.

The pathway to getting an NDIS plan starts with contacting the NDIS partner- see the links we have provided on our website.

Connect is here to help you find the right pathway for you and your child. If you have concerns or questions about your childs development speak with our Best Start Team by calling 0247589966. Best Start flyer

Connect's Professional Team

Connect have two teams of experienced and qualified professionals who have extensive knowledge in child development, developmental delays and specific disabilites.

Our teams deliver support to children and their families residing in the Nepean, the Lower and Upper Blue Mountains region. We operate from our Lapstone branch and from our Hazelbrook branch.

Connect team of Keyworkers consist of staff with the following experience and qualifications:

  • speech therapist

  • occupational therapist

  • physiotherapist

  • educational professional

Connect teams use a 'transdisciplinary model' to create and deliver support for your child - which means a number of professionals may collaborate in their work with your child.

In such a model, a 'key worker' is appointed to your child.

We will meet with the family to determine the best approach to assist the child to develop skills and support the family. This is delivered in the educational setting, home and in the community to develop their capacity to help the child to fully participate in everyday activities.

Contacting our team

You can contact our NDIS team leaders directly on the numbers below. We can provide you with information and professional support and services funded by your child's NDIS package.

You can stay in touch with Connect’s Children’s Development and Disability Service and events through our Facebook page.

Hazelbrook Branch: 02 4758 9966

Lapstone Branch: 02 47392606

Visit the Connect Child and Family Services Facebook Page

Connect @ MyTime

Connect delivers the popular MyTime support group for parents and carers of children 0-18 with a developmental delay, disability or chronic illness. The group meets weekly in Katoomba, new members and their children are always welcome . Call 0247589966 for more information or visit the MyTime website www.mytime.net.au

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